Question 1

Which individuals can apply for an e-Visa?

Accepted Answer

The government of Vietnam has introduced a pilot e-Visa system for residents of 80 nations. Every person holding a passport from one of these countries may apply for a Vietnam e-visa.

Question 2

What is the processing time for a Vietnam e-Visa?

Accepted Answer

Upon receipt of the completed application and payment, the Vietnam Immigration Department typically processes an e-Visa within 3 business days.

Question 3

What is the duration of an e-Visa's validity?

Accepted Answer

An e-Visa is a single-entry or multi-entry visa that is valid for a maximum of 90 days.

Question 4

What is the minimum passport expiration date required to apply for an e-Visa?

Accepted Answer

To be eligible for an e-Visa, the visa expiry date must be at least 90 days prior to the passport expiry date, as mandated by Vietnamese law.

Question 5

Is it necessary for me to wait in line at the Visa on Arrival desk in Vietnam?

Accepted Answer

After obtaining a valid Vietnam e-visa, you are not required to stand in line at the Visa on Arrival counters. You have the option to present your printed e-Visa and passport directly at the immigration counter.

Question 6

What is the recommended timeframe for submitting an application for the Vietnam e-Visa?

Accepted Answer

Typically, the processing time for a Vietnam e-Visa is 2-3 days. However, it is advisable to submit your application at least 10 to 14 days in advance of your intended arrival to allow for any potential delays. In our experience, it may take up to eight days to receive results, due to holidays. So it's essential to plan accordingly.

Question 7

Is it possible to enter Vietnam through a different port of entry than the one specified on the e-Visa?

Accepted Answer

As per the regulations of the Vietnam e-Visa, you are only permitted to enter the country via the port of entry that you selected during the application process, which will also be specified in your visa document. While there may be instances where you can enter through a different airport than the one listed on your Vietnam e-Visa, it is advisable to avoid doing so. Airlines may refuse to let you board your flight, which is the most common problem. If you do manage to board, the immigration officer at your arrival destination will have the final say on whether or not you are allowed to enter. To minimize the risk of issues, we recommend sticking to your chosen airport or land border. In case your travel plans change unexpectedly, it's best to choose Ho Chi Minh City, Hanoi, or Da Nang airport as your port of entry, as they receive a higher volume of international flights, giving you a better chance of entering there, even at the last minute.

Question 8

What are the available entry and exit points that can be used with the Vietnam e-Visa?

Accepted Answer

The Vietnam e-Visa can be used to enter the country through 33 different international checkpoints, which include airports, land borders, and sea ports.

Question 9

Can the fee for the Vietnam e-Visa be refunded?

Accepted Answer

The processing fee of 25 USD for the Vietnam e-Visa is non-refundable and cannot be returned under any circumstances, regardless of the outcome of the application.

Question 10

Is it necessary to print out the Vietnam e-Visa?

Accepted Answer

Yes, despite applying for Vietnam's e-Visa entirely online, it is mandatory to print out a physical copy and present it upon arrival in Vietnam.

Question 11

What happens if I entered incorrect or invalid information on my Vietnam e-Visa application form?

Accepted Answer

If your Vietnam e-Visa application form is incomplete or contains inaccurate information, the immigration department may request additional information from you. In rare cases, they may also reject your application.

Question 12

What documents are required to be presented upon arrival in Vietnam with the Vietnam e-Visa?

Accepted Answer

To enter Vietnam with the Vietnam e-Visa, you must present a printed copy of the e-Visa document (printed from a PDF - you will recieve this file in the approval email we send you) and your passport.

Question 13

Is it permitted to arrive in Vietnam on different dates than those stated on the e-Visa?

Accepted Answer

It is possible to arrive later than the entry date stated on your Vietnam e-Visa application, but you cannot arrive earlier. It's essential to note that the entry date you provide in your application is considered the start date of your visa's validity period, even if the e-Visa arrives later than expected.

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