Terms of Use of the website visanet.co

The site "Visanet", visanet.co (hereinafter the "Site") is a website operated by eVisanet Ltd (hereinafter "the operator") and used as a service for issuing electronic visas and visa approvals for different countries, and you are invited to participate in it subject to your agreement to the terms of use that will be detailed below. If you do not agree to the website's regulations - in whole or in part - you may not use of this website for any purpose whatsoever.

In addition, the use of this website for all its content and the services offered therein, downloads of files, media such as images and videos and the various content offered to visitors may change from time to time or depending on the type of content.

The site management reserves the right to update the terms of use presented below from time to time and without notice or special mention in the various site channels.

Intellectual Property

The site as well as all the information on it including the website design, website code, media files including graphics, videos, photos, texts, files offered for download and any other material displayed on the website belong fully to the aforementioned website and constitute the exclusive intellectual property of the website "Visanet" and should not be used without prior written approval from the site "Visanet".

In addition, do not distribute, copy, reproduce, publish, imitate or process pieces of code, graphics, videos, trademarks or any other media and content without having written permission from the website team in advance.

Website Content

We strive to provide you with the information displayed on the website without interruptions, but due to technical considerations, third party malfunctions or others, interruptions in the availability of the website may occur. Therefore, we cannot guarantee that the site will be available to you at any time and that no financial or other compensation will be given due to the interruption of the service / taking down the site.

Links to external websites do not constitute a guarantee that these are safe, high-quality or reliable websites and visiting them is done at your own discretion only and is the responsibility of the user of the website exclusively.

The contents offered on the site are the sole property of "Visanet" and may not be used in a way that goes against what is stated in these regulations except in cases where it is stated otherwise or in cases where it is stated that the copyright belongs to an external body. In these cases, check the conditions of use in the attached link and act according to the instructions on the external website to which the contents belong.

Management of users and visitors to the site

The site management reserves the right to block any user either by blocking the IP address of his computer, the MACID address of his computer or even according to the country of origin without the need to provide an explanation.

The website management / website team will do everything in its power to protect the information of website users and/or website customers. In cases where it is possible for a third party to gain access to information, including passport details, it is hereby agreed that users, customers and users of the website will not have any claim or demand against the operator and/or the team of the website "Visanet".

Entering the credit card information constitutes your authorization to use the card for the purpose of paying for the service.

The operator does not undertake to save and back up the information entered on the site and will not be held responsible for loss of information.

Disclosure

This website may use cookie files (especially for registered users and subscribers) and internal statistics interfaces to keep anonymous statistical records of users and analyze the movement of the user(s), surfing habits on the website and analysis of clicks and idle time. At all times and only by users connected to the site, the stored information is completely anonymous and does not contain the name of the user or any other identifying information.

Appropriate Use

You must comply with all policies and guidelines displayed on the site and on the page you are using. You undertake not to make improper use of the site - for example using external aids and methods that are not part of the site's interface. You may use the website only as permitted by law, and according to the instructions we provide on the website. Any deviation may lead to refusal of service by the site team. It should be noted that the information you enter on the website will be processed and sent to the relevant government office for issuing the visa, therefore providing false information on the website constitutes a criminal offense and any false or misleading statement may lead to the denial of the visa application and/or permanent denial of entry to the countries.

Description of the service

The site offers a visa issuing service for different countries for a fee. This is the exclusive and only service offered by the site and the site team. You understand very well that the site team does not take any responsibility for the timing of the issuance and sending of the visa to the customer. Receiving the visa earlier or later than one date or another is not a reason for refunds or a claim - since the service deals with visa issuance only, without any obligation to take the client's schedule into account.

Right of refusal to provide service

The site and the site team reserve the right to choose which customers to provide service to, and which not to. The site and the site staff may not provide service to any person. All this without having to justify the reason for the refusal at all.

Responsibility of Use

In any case of a malfunction, and/or rejection of a request for the issuance of a visa, and/or rejection of a request for the issuance of a permit to obtain a visa, and/or prevention of entry to a certain country - whether temporarily and whether permanently - is not the responsibility of the site and the site team. You understand the consequences involved in using the site's services and agree to bear full responsibility in any case as indicated above and you will not have any grievances or claims against the operator and the site staff. The operator will be exempt from any responsibility for cases of disruptions and/or inaccuracies and/or typos and/or typographical errors in the context of entering the details by the user on the website and/or delivering the details to the website representative. The user is precluded from claiming against the website owner for damages and losses that may be caused due to disruptions and errors as mentioned.

By using the website you undertake that you will not do one or more of the following:

1. Impersonate any person or entity, including a representative, employee or manager of the company and/or providing a false description or false representation of a relationship between you and a third party.
2. Claiming, sending or transmitting any false material and misleading or material that is intended to trick a person or any body, directly and/or indirectly.
3. Uploading, sending or transmitting any material that contains any type of computer virus or any other computer code, designed to destroy, interfere with, or limit the use (including any use other than fair and reasonable use of the service) to the site's computers, servers, hardware and/or software that are used by the company.
4. Distributing spam to the site's servers, or flooding them with any other mail.
5. Changing, processing, copying, extracting information, adapting, sublicensing, translating, selling, carrying out operations of reverse-engineering, disassembly or reassembly of each of the parts of the code that make up the website, including information-based code, as well as such operations regarding the hardware and software that are used for the service.
6. Placing the website, or any part of it, within the frame of another website (frame) or as part of another website (mirror) without the prior written consent of the company.
7. Use of any "robot", "spider", information retrieval and search engine, web crawler or any other automatic or manual tool that is designed to index, retrieve, and locate information on the website or such tool that is designed to reveal the structure of a database The data and code on this site.
8. Interference in any other way, or interruption of the site (including by interfering with the operations of the server and computer network connected to the site or of the computer network connected to it) or violation in one way or another of the site's requirements and procedures.
9. Use intended to track another person or harass another person in any way.
10. Collecting or storing personal information about other users for financial or illegal purposes. Also sale, distribution or any financial use of the information on the site or any other use in a manner that may harm the person to whom the information is relevant.

Authorization of text processing and translation

You understand and agree that as part of the site team's efforts to provide a fast and convenient service to its customers, the information entered in the site forms will be translated and/or transcribed, however the website team sees fit. The translation and processing are done in order to adapt the customer's request on the site to the requirements of the various offices through which the site team issues entry visas. You approve and give the site team a free hand in translating and processing the content you enter on the site.

Duration of Service

Statements on the website regarding the time from the moment of using its services until the visa is issued and sent to the customer, are nothing more than informed estimates of the website team due to prior experience in providing this service. These statements should not be seen as any kind of commitment to the speed or time of completion of the service, as these are factors beyond the control of the site and the site team - such as the conduct of immigration authorities and foreign ministries of foreign governments, holidays, periodic loads, etc. You are aware and agree that the duration of the service until its completion may be shortened or lengthened due to both expected and unexpected factors.

Means of Communication

All the conduct of the site and the site team with the client is done through electronic mail (email). You understand and are aware that any attempt to contact you, whether for sending approval, whether for any other reason, will be done through an email message that will be sent to the email address the user enters in the site's data-gethering means, such as forms. The website team may send, among other things, comments and alerts regarding the details you entered. You understand that the obligation to frequently check the email inbox of the email address you entered on the site for updates, messages and requirements from the site and the site team, is your responsibility and yours alone. This is also true for messages that have been sent to any other inbox of the same email address, such as spam, for any reason. The website team does not take responsibility in any case of your not knowing about messages sent - even in cases where the website team has stopped processing your request, until they receive an adequate response from you via email.

Details Verification

You are aware of and understand that the responsibility for verifying the correctness of the information sent from you to the site, and the responsibility for verifying the correctness of the information sent to you from the site team - is solely on you. You understand that it is your responsibility to check the correctness of the details (including names, passport numbers, dates, instructions, etc.) from the moment the approval - or any other message from the site or the site team - arrives in your email inbox. You understand that it is your responsibility to frequently check your e-mail inbox, among other things, in order to be prepared for an unexpected scenario, such as an error in the visa details. If it was caused by you or by any third party - it is your responsibility to report it immediately to the website team by email. The site and the site team are not responsible for any financial loss and/or emotional distress caused as a result of a late report (that is, after a point in time when it was possible to correct and pre-treat the problem) or failure to report an error in the visa and/or in the message sent from the site's system.

Information on the Site

You understand very well that the information displayed on the site and information provided by the site team, does not come from an official source. You are aware that the information provided on behalf of the site and the staff, with regard to issues not directly related to visa approval (such as flights, airport/seaport procedures, airlines, enforcement, laws, etc.) is merely a recommendation, and may not be correct or complete. You will not have any claim if it turns out that the information presented on the site and provided by the site team is inaccurate and/or incorrect. All information provided by the site and the team is intended solely to help the company's customers, to the best of the team's knowledge and abilities. This does not guarantee the correctness of the details and information.

Urgent Delivery/Processing

Occasionally, our forms offer the option to pay an additional fee for urgent delivery or processing. Please note that selecting this option does not guarantee that your application will be approved within the specified timeframe (e.g., within one day). This option ensures that your application will be processed as a priority by our team, which significantly increases the likelihood of expedited approval. In the event that we are unable to secure approval within the desired timeframe, the additional fee paid for urgent processing will be refunded.

Cancellation Policy

When submitting a form on one of the site's pages, the site's systems operate automatically and immediately in order to provide a fast service to the site's customers. These actions involve, among other things, the payment of visa fees to government immigration authorities and other relevant factors that help the site team to issue visas. From the moment of submitting any form on the website, there are no refunds for canceling the order. The site team may refuse any request for a refund for canceling an order, under any circumstances, in accordance with applicable law.

Refunds

As part of the electronic visa issuance service, the website team offers a full refund in cases where a visa application, handled by the site's team, is rejected; or if the visa issuance and sending were delayed more than planned for more than 7 business days, due to the site system's fault. However, there are stipulations that cancel this refund, and release the site and the site staff from this obligation: Any rejection of an application for a visa or rejection of a visa approval where the reason for which lies in incorrect and/or incorrect details, inaccurate and/or out-of-date and/or missing information that you have entered in one of the website forms, or that you have provided to the website team in one or more of all the contact methods offered to you on the website. This also applies to details that have been provided to the website team late, in situations where the immigration authorities require additional information for the issuance of the visa and allocate a time limit for receiving an answer. Additional stipulations exempting the site from a refund due to a postponement include a postponement due to a force majeure that is beyond the staff's control. For example, extreme weather that cancels flights or a global epidemic such as COVID-19, which led borders to be closed. In addition, if you previously submitted a request to a certain country, and the request was rejected, or alternatively, a situation where the request was approved and the visa is still valid. Any use of the site that violates one or more of the conditions listed on this page will negate the user's right to receive a refund.

Compensation

You are aware and fully understand that the site and the site staff provide visa issuing services only. That is, the final product for which the customer pays, and which he receives, is a visa approval for a specific country, and nothing else. Therefore, the company is not obligated to compensate the amount that exceeds the price you paid for the website service. The company does not take financial responsibility for actions you performed following the use of the service offered by the site - such as booking flights, accommodations, order changes, etc. In addition, the company is not obligated to compensate for grief, even if it was caused by poor conduct from the site team. The company and the site team will not take any responsibility in a situation where a governmental body prohibits you or any other customer from entering any country, whether temporarily or permanently. This is also true for situations in which a governmental body imposes on you or any other customer a prohibition and/or prevention of the issuance of visas to any country - temporarily and/or permanently.

Indemnification

You undertake to indemnify the operator, or anyone on his behalf, for any claim, demand, damage, loss, loss of profit, payment or any expense incurred by them - including attorney's fees and court costs - due to a violation of these regulations and/or a violation of the law and/or a claim and/or demand of any third party and/or any violation of the terms of the website's regulations. You agree below that the above is under the exclusive jurisdiction of English law using the English court system only in the county of London, England. It is your duty as a recipient of a service who is a resident or citizen of a foreign country or is at the time in a foreign country, to examine and check whether the service and the terms of use of the service also comply with the laws of the foreign country. The company is not able to adapt the service and the terms of use of the service to the laws of every country in the world. Therefore, it is clarified that you exclusively will be responsible for any violation of the law of a foreign country if it is committed as a result of using the service.

Changes to the Terms of Service

The terms of service of the site may change at any time, and without any notice, according to the will of the site team. The site system and site staff are not obligated to notify changes of any kind in the terms of service.

Privacy Policy

By using the Visanet site, you agree to the site's privacy policy.